Consumer Policy
1. Identification of the Data Controller
| Identity – Entity: | AINIA |
|---|---|
| CIF/NIF | G46421988 |
| Postal address | :Calle Benjamín Franklin, 5 to 11, Postcode 46980 Paterna (Valencia) |
| Telephone: | +34 96 136 60 90 |
| privacy@ainia.es | |
| Corporate Purpose: | Agri-food Research |
| Website: | https://www.ainia.es/ |
| Registration details | :Registered in the Register of Associations under No. 78,125. Registered in the MINECO Register of Technological Centres under No. 3. |
2. Identification of the Data Protection Officer
Our entity has appointed a Data Protection Officer to whom you may address any doubts or complaints regarding the processing of your personal data, indicating the name of our company or trade name. You may contact them through the following means:
BUSINESS ADAPTER, S.L.
Ronda Guglielmo Marconi, 11, 26, (Parque Tecnológico) 46980 Paterna (Valencia).
E-mail: info@businessadapter.es (ref. AINIA) or via the Data Subject Request Form.
3. Personal Data Processed
The personal data provided to us by consumers participating in our market research studies will be provided by the consumer themselves or by their legal representative.
When registering on our portal as an interested consumer, we will request the following market research data: first name, surname, email, telephone number, IBAN, address, age, gender, nationality, education level, profession, place of purchase, family income, family status, allergies and intolerances.
When participating in market research studies, we will process the following personal data: behavioural data relating to the tested products (interest, attention, etc.) or physical reactions (body language, heart rate, galvanic skin response, etc.).
4. Purpose of the Processing of Personal Data
Consumers’ personal data will be processed to allow them to register on the consumer portal and to contact them by email in order to complete the consumer registration form.
Once your data has been collected, it will allow us to identify you as a potential participant in our market or research studies and analyse your consumer profile to determine whether it matches the requirements of clients requesting us to conduct market or research studies, and to ensure that participation does not pose a health risk in the event of allergies or intolerances.
If you have been selected for a study, we will contact you to inform you and ask whether you wish to participate in the market or research studies for which you have been selected, and to enable your participation if you agree.
During participation in the studies, personal data will be processed that will allow us to prepare a report on the level of satisfaction with the tested products. To do so, behaviour towards the product (interest, attention, etc.) or physical reactions (body language, heart rate, galvanic skin response, etc.) will be analysed. All this will enable us to issue an overall consumer assessment of the product under study, but never to create profiles of your personality.
Likewise, personal data will be processed to pay the compensation for participation in the studies, as well as to deregister consumers when requested, handle complaints, manage accounting, maintain the relationship, respond to enquiries, conduct surveys, manage incidents, and for other purposes necessary to comply with such relationship, with the laws applicable to us and with our legitimate interests.
5. Legal Basis
The processing of consumers’ personal data will only be possible if they have accepted this policy by ticking the relevant boxes provided in the consumer registration form and in the prior registration portal used to apply to become a consumer, which also serves as access for consumers who have already registered.
This constitutes express, free, informed and unequivocal consent, since we inform you of this policy and, after reading and agreeing to it, you may voluntarily authorise us to process your data by ticking the aforementioned boxes.
In this regard, we inform you that you may change your mind and withdraw your consent at any time by contacting privacy@ainia.es.
If the user is under 18 years of age, we will not process their personal data and, if they wish to participate in our studies, they must be registered by their parent or legal representative within their own consumer profile.
6. Security Measures
We guarantee the proper use of information and the confidentiality of the personal data collected during the relationship, applying all necessary security measures to safeguard its integrity, confidentiality and availability. Ultimately, this ensures compliance with our entity’s obligations regarding the protection of personal data.
7. Disclosure of Data
As a general rule, our entity does not disclose personal data to third parties without prior consent, although your personal data may be disclosed to third parties when legally required (e.g. Tax Agency), or to entities necessary to pay the compensations (e.g. banking institutions).
In general terms, we may disclose your personal data to Judges, Courts, the Public Prosecutor’s Office and/or competent Public Administrations in the event of claims where we are legally obliged to do so or where our legitimate interest prevails over the rights of the data subjects.
No international transfer of data to countries outside the European Union, the European Economic Area, or countries without equivalent guarantees is envisaged.
Retention of Your Data
As there are economic transactions between AINIA and consumers, in order to comply with current tax and accounting legislation, we will be obliged to retain consumers’ data for at least 6 years after the termination of the relationship with our entity.
Rights of Consumers
Consumers have the right to exercise their right to erasure and have the right to request access to their personal data at any time, rectify inaccurate data, object to or restrict the processing of their personal data, as well as request data portability or revoke previously granted consent.
To exercise these rights, you must do so in writing to privacy@ainia.es, enclosing a copy of your ID card or equivalent document to facilitate your identification.
If you wish to submit any suggestions or enquiries regarding the processing of your personal data, you may contact the Data Protection Officer:
BUSINESS ADAPTER, S.L.
Ronda Guglielmo Marconi, 11, 26, (Parque Tecnológico) 46980 Paterna (Valencia).
We inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency at: C/ Jorge Juan, 6, 28001 Madrid or at www.aepd.es.
8. More information
You can learn more about how we process personal data in our Privacy Policy.
9. Update of this Policy
Our entity reserves the right to modify this Policy without prior notice. Therefore, we recommend consulting it each time you visit our website.
Text updated on 20 February 2024
1.Purpose
This Cookies Policy aims to comply with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, LSSICE), the General Data Protection Regulation 2016/679 (hereinafter, GDPR) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (hereinafter, LOPDGDD).
2. Identification of the Controller / Information Society Service Provider
In compliance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, LSSICE), users, service recipients and competent authorities are expressly, precisely and unequivocally informed of the following aspects relating to the provider of information society services:
| Entity / Publisher: | AINIA | |
| CIF/NIF: | G46421988 | |
| Postal address | :Calle Benjamín Franklin, 5 a 11, CP 46980 Paterna (Valencia) | |
| Phone: | 96 136 60 90 | |
| Email: | privacy@ainia.es | |
| Corporate purpose: | Agri-food Research | |
| Website | :https://www.ainia.com/ | |
| Registration details: | Registered in the Associations Register: No. 78.125 (National Associations Register, Ministry of the Interior); No. 3 (MINECO Technological Centres Register) |
3. Identification of the Data Protection Officer
Our entity has appointed a Data Protection Officer to whom you may address any doubts or complaints regarding the processing of your personal data, indicating the name of our company or trade name. You may contact them through the following means:
BUSINESS ADAPTER, S.L.
Ronda Guglielmo Marconi, 11, 26, (Parque Tecnológico) 46980 Paterna (Valencia).
Email: info@businessadapter.es (ref. ainia) or through this Data Subject Request Form
4. Definitions
In order to comply with section two of Article 22 of the LSSICE, the information provided in this policy must be clear and complete regarding the use of data storage and retrieval devices and, in particular, regarding the purposes of the processing of the data, which requires that the processing of users’ data be carried out transparently. To achieve this, we provide the following basic and preliminary definitions used throughout this policy for greater detail and understanding by the user:
User:
The natural person accessing our website.
Publisher:
In the case of this website, the entity (natural or legal person) that owns the website. Also referred to as the controller or information society service provider.
Cookies:
Cookies and/or similar technologies (hereinafter, cookies) store and retrieve information when you browse. In general, these technologies may serve a wide variety of purposes, such as recognising users, obtaining information about their browsing habits or personalising the way content is displayed.
Data:
Information about the user obtained through cookies.
Data may become personal data when it concerns identified or identifiable natural persons, as established in Article 4 of the GDPR.
Information Society Service:
Any service provided at the individual request of a user, whether for remuneration or not, remotely and electronically, provided that it constitutes an economic activity for the publisher whose provision involves the use of cookies.
5. Types of Existing Cookies
Below we provide a classification of cookies according to a series of categories. However, the same cookie may belong to more than one category:
- Types of Cookies According to the Entity Managing Them
Depending on who manages the equipment or domain from which the cookies are sent and processes the data obtained, we can distinguish between:
First-Party Cookies:
These are cookies for which our entity is responsible and which are generally sent to the user’s terminal equipment from a device or domain managed by our entity and from which the service requested by the user is provided.
Third-Party Cookies:
These are cookies for which an entity other than our entity is responsible and which are generally sent to the user’s terminal equipment from a device or domain not managed by our entity, but by
another entity that processes the data obtained through the cookies.
Where cookies are served from equipment or a domain managed by our entity, but the information collected through them is managed by a third party, they will also be considered third-party cookies (for example, improving services provided or offering advertising services on behalf of other entities).
Please note that if you accept third-party cookies and subsequently wish to withdraw your consent, you must delete them through your browser settings or through the system offered by the third party itself. Below, we provide websites you may visit to learn more about third-party cookies (deactivation, possible data transfers to third countries, etc.):
As well as Google AdWords
If other browsers are used, we recommend consulting their cookie use and management policies.
The tool https://www.youronlinechoices.com/es/ may be very useful for users to manage the use of cookies and protect their privacy online.
- Types of Cookies According to Their Purpose
There are many purposes for the use of cookies. Depending on the purpose for which the data obtained through cookies is processed, some of these purposes may include:
Technical Cookies:
Technical cookies may be used without users’ consent.
These are cookies that allow users to browse our website and use the different options or services available therein, including those used by our entity to enable the management and operation of the website and activate its functions and services, such as controlling traffic and data communication, identifying sessions, accessing restricted areas, remembering the elements that make up an order, carrying out the purchase process of an order, managing payment, controlling fraud related to service security, processing registration or participation requests for events, counting visits for software licence billing purposes related to the service (website, platform or application), using security elements during browsing, storing content for video or audio broadcasting, enabling dynamic content (for example, loading animation of text or images) or sharing content through social networks.
Also included in this category are cookies that enable the management, in the most effective manner possible, of advertising spaces that the publisher may have included on a website, application or platform as another design or layout element of the service offered to the user, based on criteria such as edited content, without collecting user information for purposes other than personalising such advertising content or other content.
Preference or Personalisation Cookies:
These are cookies that allow information to be remembered so that the user accesses the service with certain characteristics that may differentiate their experience from that of other users, such as the language, the number of results to display when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.
en función del tipo de navegador a través del cual el usuario accede al servicio o de la región desde la que accede al servicio, etc.
For these cookies to be considered exempt from the obligation to provide information and obtain user consent for their use, their use must be limited to what is necessary for their purpose, and the information derived from the user’s selection may not be used for other purposes (for example, the personalisation of advertising content) or to create a user profile.
Analytics or Measurement Cookies:
These are cookies that, whether processed by our entity or by third parties, allow us to quantify the number of users and thus carry out statistical measurement and analysis of how users make use of the offered service.
To do this, your browsing on our website is analysed in order to improve the range of products or services we offer you.
The use of these cookies is unlikely to pose a risk to users’ privacy.
Behavioural Advertising Cookies:
These are cookies that, whether processed by us or by third parties, allow us to analyse users’ browsing habits on the Internet so that we can show them advertising related to their browsing profile.
- Types of Cookies According to Their Duration
Depending on the length of time they remain activated on the user’s terminal equipment, we can distinguish between:
Session Cookies:
These are cookies designed to collect and store data while the user accesses a website.
They are generally used to store information that is only relevant for providing the service requested by the user on a single occasion (for example, a list of purchased products) and disappear when the session ends.
Persistent Cookies:
These are cookies in which the data remain stored on the terminal and may be accessed and processed for a period defined by the cookie controller,
which may range from a few minutes to several years.
These types of cookies may pose risks to the user’s privacy. In any case, when persistent cookies are installed, we will reduce their duration to the minimum necessary according to the purpose of their use.
- Types of Cookies Exempt from Consent
The following cookies are excluded from the scope of application of Article 22.2 of the LSSICE and therefore do not require user information or consent for their use:
- User input cookies
- User authentication or identification cookies (session only)
- User security cookies
- Media player session cookies
- Load balancing session cookies
- User interface customisation cookies
- Certain social content sharing plug-in cookies
- Cookies solely intended to enable communication between the user’s device and the network
- Cookies strictly necessary to provide a service expressly requested by the user
- Types of Cookies Used on This Website
Below is a list of the cookies used on this website, organised according to their purpose, including whether they are first-party or third-party cookies and their specific purpose:
| Technical Cookies | |||
| Cookie | |Owner | |Duration | |Purpose |
| cmplz_banner-status | |First-party | |1 year | |Controls the approval of the cookie acceptance banner |
| cmplz_consented_services | |First-party | |1 year | |Necessary cookie that records cookie preferences and consents according to the user’s selection. |
| cmplz_functional | |First-party | |1 year | |Necessary cookie that records cookie preferences and consents. |
| cmplz_marketing | |First-party | |1 year | |Necessary cookie that records whether the cookie notice has been seen and whether cookies have been accepted or rejected. |
| cmplz_policy_id | |First-party | |1 year | |Cookie used to manage and remember the User’s acceptance of the cookie policy. |
| cmplz_preferences | |First-party | |1 year | |Stores cookie consent preferences. |
| cmplz_statistics | |First-party | |1 year | |Stores cookie consent preferences. |
| temp_cp_id_b9e39 | | First-party | |1 | day |Collects banners displaying internal information. |
| Analytics Cookies | |||
| Cookie | |Owner | |Duration | |Purpose |
| _ga | 13 months | Generates a unique user identifier used to count how many times a user visits the site, as well as the date of the first and last visit to the website. Records the date and time of access to any page on the Site. Checks whether it is necessary to keep a user session open or create a new one. Identifies the user’s session in order to collect the approximate geographical location of the computer accessing the Site for statistical purposes. | |
| _ga_# | 1 month | ||
| _gcl_au | |3 months | |This cookie is used by Google Analytics to understand user interaction with the website. | |
| ar_debug | |Permanent | |Stores and tracks conversions. | |
| Personalisation Cookies | |||
| Cookie | |Owner | |Duration | |Purpose |
| wp-wpml_current_language | |First-party | |1 year | |Recognises the language required by the user. |
| __utma | |2 years | |Used to distinguish users and sessions. | |
| Advertising Cookies | |||
| Cookie | |Owner | |Duration | |Purpose |
| IDE | |13 months | |Used to display Google advertisements on third-party websites. | |
| NID | |6 months | |Used to display Google advertisements on Google services to users who have not logged into their account. | |
At any time, the user may withdraw the consent initially granted by activating the cookie information window from which consent was originally given. This window can be accessed from the homepage of our website.
We recommend reviewing our cookies policy each time you access our website in order to stay informed about any modifications regarding the use of our cookies. Our entity reserves the right to modify this Policy without prior notice.
6. Profiling
As part of the information obligation under Article 13.2(f) of the GDPR, we inform you that if profiling relating to your person is carried out, we will request your prior consent. However, you should be aware that you may object to being subject to an automated decision based on your data, where personal aspects are evaluated, such as analysing or predicting aspects related to your job performance, economic situation, health, personal preferences or interests, reliability or behaviour, where this produces legal effects concerning you or similarly significantly affects you.
Our entity will adopt the appropriate security measures to protect your rights and freedoms, as well as your legitimate interests, including the right to obtain human intervention from us in order to express your point of view and contest the decision.
7.Data Transfer
Your personal data will not be transferred to other countries or third parties. In the event of transfers to other entities or countries outside the European Union, we will inform you and request your prior and explicit consent.
8. Legal Basis for the Use of Cookies
If the user clicks the “ACCEPT cookies” button included in the cookie information window displayed when accessing our website, it is understood that they freely give their express consent for the use of all cookies, thereby allowing our entity to use the user’s information.
If the user freely clicks the button intended to customise or configure the use of cookies, they will be provided with a space to select the cookies they wish to be used.
At any time, the user may change their mind and revoke the consent initially granted for the use of cookies.
9. Rejecting the Use of Cookies
If the user freely clicks the “REJECT cookies” button included in the cookie information window displayed when accessing our website, they decide that cookies should not be used.
The user has access, within the cookie information window, to a button intended to customise or configure the use of cookies, offering a space to deselect cookies that had previously been consented to.
10. Retention Period
The retention period for personal data shall be the shortest possible according to the purpose for which the data were collected, in compliance with the principle of data minimisation.
For more information about the processing of personal data, please consult our Privacy Policy.
11. Your Rights
You have the right to know whether our entity is processing your personal data; therefore, you have the right to access such data, rectify inaccurate data or request its deletion when the data are no longer necessary, whenever legally possible.
You may also exercise your rights of objection, restriction or portability if deemed appropriate, and you may revoke your consent. To exercise any of these rights, you must do so in writing to privacy@ainia.es, attaching a copy of your ID card or equivalent document in order to facilitate your identification.
If the person wishing to exercise their rights is under 14 years of age, they may do so through their parents, guardians or legal representative.
If you wish to submit any suggestions or enquiries regarding the processing of your personal data, you may contact the Data Protection Officer:
BUSINESS ADAPTER, S.L.
Ronda Guglielmo Marconi, 11, 26, (Parque Tecnológico) 46980 Paterna (Valencia).
We inform you that if you believe your rights have not been properly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency at: C/ Jorge Juan, 6, 28001 Madrid or at www.aepd.es.
12. Update of this Policy
Our entity reserves the right to modify this Policy without prior notice. Therefore, we recommend consulting it each time you visit our website.
Updated on 12 February 2024.